1. Who we are
Nerdvana Labs (“we”, “us”, “our”) is a technology engineering company based in Dubai, United Arab Emirates. We design and build intelligence systems, digital products and enterprise platforms for organisations.
Studio address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.. Website: https://www.nerdvanalabs.ae.
2. Scope of this policy
This Privacy Policy explains how we handle personal information collected through https://www.nerdvanalabs.ae, related contact forms, email, phone and other channels used to enquire about our services. It applies to visitors, prospective clients and other individuals who interact with us online.
This policy does not replace any separate privacy notice, data processing agreement or contractual terms that may apply to a specific client engagement, product or managed service.
3. Information we collect
Depending on how you interact with us, we may collect:
- Identity and contact details - such as name, organisation, role, email address and phone number.
- Enquiry information - messages, project context and files you choose to send us.
- Technical data - IP address, browser type, device information, referring pages and approximate location derived from IP.
- Usage data - pages viewed, links clicked and similar analytics about how the website is used.
- Communication records - emails, call notes or meeting details related to your enquiry.
We do not intentionally collect sensitive personal data through this website. Please do not submit special-category or highly confidential information via public forms unless we have expressly asked you to do so through a secured channel.
4. How we collect information
We collect information when you:
- Submit a contact or enquiry form on our website.
- Email, call or message us directly.
- Interact with our website (through cookies, analytics or similar technologies, where used).
- Engage with us on professional platforms such as LinkedIn.
We may also receive limited business contact details from referrals, public professional profiles or event interactions, where it is reasonable and lawful to do so.
5. How we use information
We use personal information to:
- Respond to enquiries and provide information about our services.
- Evaluate potential engagements and communicate about proposals or meetings.
- Operate, secure and improve our website and digital presence.
- Maintain business records and meet legal, accounting or regulatory obligations.
- Protect our rights, prevent misuse and investigate suspected fraud or abuse.
We do not sell personal information. We do not use website enquiry data for unrelated third-party advertising.
6. Legal bases and UAE data protection
As a business operating in the United Arab Emirates, we handle personal data in line with applicable UAE law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and any related regulations or free-zone requirements that may apply to a given processing activity.
We typically process personal information where:
- Processing is necessary to take steps at your request before entering a contract, or to perform a contract with you or your organisation.
- Processing is necessary for our legitimate business interests - such as responding to enquiries, securing our systems and improving our services - provided those interests are not overridden by your rights.
- You have given consent, where consent is required.
- Processing is necessary to comply with a legal obligation.
7. Sharing information
We may share personal information with:
- Service providers who help us operate our website, email, hosting, analytics, security or business tools, under appropriate confidentiality and processing terms.
- Professional advisers such as lawyers, accountants or insurers, where reasonably required.
- Authorities or third parties where required by law, court order or to protect vital interests, security or legal rights.
If we explore a merger, acquisition or corporate reorganisation, information may be disclosed in a confidential manner as part of that process, subject to applicable law.
8. International transfers
Our studio is based in Dubai. Tools and service providers we use may process or store information in other countries. Where personal data is transferred outside the UAE, we take steps designed to ensure an appropriate level of protection in line with applicable law, including contractual and organisational measures where required.
9. Retention
We keep personal information only as long as needed for the purposes described in this policy, including responding to enquiries, maintaining business records and meeting legal requirements. Enquiry records are typically retained for a limited period unless a longer retention period is required for an active engagement, dispute or legal obligation. When information is no longer needed, we delete or anonymise it where practicable.
10. Security
We apply technical and organisational measures appropriate to the nature of the information and the risks involved - including access controls, secure hosting practices and staff awareness. No method of transmission or storage is completely secure; we cannot guarantee absolute security of information sent over the internet.
11. Cookies and similar technologies
Our website may use cookies or similar technologies that are necessary for the site to function, and - where enabled - analytics cookies to understand aggregate traffic and improve performance. You can control cookies through your browser settings. Blocking some cookies may affect site functionality.
12. Your rights
Subject to applicable UAE law, you may have rights to request access to, correction of, or deletion of personal data we hold about you, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise these rights, or to raise a privacy concern, contact us using the details below. We may need to verify your identity before responding.
If you are unsatisfied with our response, you may have the right to lodge a complaint with the relevant UAE data protection authority or supervisory body, depending on the circumstances.
13. Children
Our website and services are directed to businesses and professionals. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps.
14. Third-party sites
Our website may link to third-party websites or platforms (for example LinkedIn). Those services have their own privacy practices. We are not responsible for the content or privacy practices of sites we do not control.
15. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the website after an update means you should review the revised policy.
16. Contact
For privacy questions or requests, contact:
Nerdvana Labs
Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
Email: contact@nerdvanalabs.ae
Phone: +971 58 802 4486